# Polaris Concepts > Polaris Concepts is a management and technology consultancy based in Palakkad, Kerala, India, working with organisations wherever they are located. It identifies what is holding an organisation back and implements the operating, digital and commercial systems that resolve it. Its marketing wing is Polaroid Dosa and its education wing is Markour Advisors. Polaris Concepts is led by its partners: Risvi Chatterji, Abhinandh K M, Nandaprayag K, Sayed Muhammed S and Alwin Manoj. It is based at LEAD Business Incubator, LEAD College, Dhoni PO, Palakkad, Kerala 678009. Phone and WhatsApp: +91 94469 76393. Email: mail@polarisconcepts.tech. Instagram: https://www.instagram.com/polaris.concepts/. ## What it solves - Operations: Day-to-day work recorded on paper or in messages, leaving owners to discover problems after they have occurred. - Digital presence: A public presence that is slow, outdated, or absent from the way customers now search. - Sales and revenue: Enquiries and orders arrive through many channels, and it is unclear which efforts generate revenue. - Regulation and compliance: Tax, payment and app-store rules change, and errors are costly to correct later. ## How it works - Diagnose: We observe the work, speak with the people who do it, and document what is actually going wrong. The engagement can conclude here, with a written plan. - Design: We select the smallest change that will work, test it against regulatory and cost constraints, and agree it with you before building. - Deliver: We build in visible stages, test with the people who will use the system, and hand over with training. - Run: Where required, we host and maintain the system, so you are not left managing software. ## Industries it has worked in - Transport and travel - Food and restaurants - Retail and e-commerce - Architecture and professional services - Education and incubation - New platforms ## Its own products - DishGrid (in development): A point-of-sale and restaurant management platform that operates under the restaurant's own brand across every staff and customer screen, in light and dark modes, with receipts formatted for compact thermal printers. - Fleet ERP (in development): An operations system for fleets covering daily trips and collections, reminders ten days before insurance, fitness and registration expiry, and a daily profit figure that carries losses forward. Product name to be confirmed. ## Its wings - Polaroid Dosa is the marketing wing of Polaris Concepts and operates under its own brand. It delivers brand identity, social media, advertising, packaging, and video and reels. - Markour Advisors is our education wing, serving colleges, schools, and coaching and training institutes. It manages social media, admissions advertising and enquiry tracking through a single point of contact and a monthly plan. ## Common questions - How are engagements priced? Fees depend on scope, so we do not publish prices. Scope and fee are agreed in writing before any work begins. - How does an engagement begin? With an initial diagnostic. We review how the work is done today and deliver a written assessment. No build work begins until you have reviewed it. - Are we obliged to continue after the diagnostic? No. The assessment can be implemented internally, with another provider, or with us. - Do you work only in Kerala? No. We are based in Palakkad, Kerala, and work with organisations wherever they are located. - Will we become dependent on you or your software? No. We favour widely supported open-source software, so your records remain yours and any competent provider can maintain the system. - Who maintains the system after delivery? We can host and maintain it on your behalf. Alternatively, we hand it over to your team with training. - Do you offer marketing services? Yes, through Polaroid Dosa, our marketing wing. - Do you work with educational institutions? Yes, through Markour Advisors, our education wing, at markouradvisors.com. - Do you accept every engagement? No. We decline work that carries legal or ethical risk for a client, and we explain our reasons. ## Pages - [Home](https://polarisconcepts.tech/): Polaris Concepts is a management and technology consultancy based in Palakkad, Kerala. We identify what is holding an organisation back and implement the systems that resolve it, applying technology only where it adds value. - [About](https://polarisconcepts.tech/about): Polaris Concepts is a management and technology consultancy based in Palakkad, Kerala. We help organisations find what is holding them back and put in place the systems that move them forward. - [Services](https://polarisconcepts.tech/services): We begin with the business problem, not the technology. Our work falls into four areas, each grounded in client engagements. - [Case studies](https://polarisconcepts.tech/case-studies): A selection of client engagements. Clients are not named, and each note states plainly whether the work is live, delivered or in progress. - [Approach](https://polarisconcepts.tech/approach): Most organisational problems are not solved by adding software. We establish the real issue first, then recommend the smallest change that will hold. - [Products](https://polarisconcepts.tech/products): Where the same problem recurs across clients, we develop a product to address it. Both products below are in development. - [Insights](https://polarisconcepts.tech/insights): Practical lessons drawn from our engagements, each with actions leaders can take independently. - [Leadership](https://polarisconcepts.tech/leadership): Polaris Concepts is led by its partners and supported by two specialist wings: Polaroid Dosa for marketing and Markour Advisors for education. - [Full text of every page](https://polarisconcepts.tech/llms-full.txt): Everything above in one file. ## Optional - [Polaroid Dosa](https://polaroiddosa.com): The marketing wing's own site. - [Polaroid Dosa portfolio](https://portfolio.polaroiddosa.com): Selected marketing and design work. - [Markour Advisors](https://markouradvisors.com): The education wing's own site. - [Privacy](https://polarisconcepts.tech/privacy): This website uses no cookies and does not follow you to other sites. Information you send us is used only to respond to you. - [Terms](https://polarisconcepts.tech/terms): The terms governing use of this website. Client engagements are covered by separate written agreements.